New England Confidential Privacy Statement
Privacy Policy Last updated: September 14, 2021
Your privacy rights are protected by the Privacy and Personal Information Protection ACT 1998 NSW.
SCOPE
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information.
This Policy is intended to cover most personal information handled by us, but is not exhaustive. If you have any queries about our management of your personal information, you are encouraged to contact us for further information.
RESPONSIBILITY
Our Employees are all responsible for the implementation of this policy.
Definitions for the purposes of this Privacy Policy:
Collecting your personal information
Your 'personal information' is any information about you that is capable of identifying you.
We will collect your personal information directly from you whenever possible, and will limit the personal information we collect to that which is necessary for our functions or activities.
When collecting personal information, we will endeavour to make you aware of the purposes for which the information is being collected by us, and any consequences for you if you provide false information or if you fail to provide any information that is requested by us.
Storage
We store your personal information securely, and have policies and procedures intended to ensure that your personal information is not misplaced or misused, and that unauthorised access to, or modification or disclosure of, your personal information does not occur.
Password protection for electronic documents, secure waste bins for physical document security monitoring and improvement of our practices and systems ensure the effectiveness our security policies.
We will destroy your personal information when it is no longer required by us and is permitted by law to do so.
Types of personal information we may collect
Whilst using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Use of Your Personal information
The business may use or disclose your personal information for the following purposes:
For which we collected it, and for related purposes we consider will be within your reasonable expectations; otherwise, we will seek your consent before using or disclosing your personal information for another purpose, unless we are required or permitted by law to do so without seeking your permission.
We hold and use this information so that we may apply in specific circumstances:
Disclosure of Personal Information to Other Organisations
We will disclose your personal information as required by law or requested by a legal entity, and it is lawful to do so to government and non government entities if required for lawful searches and obtaining other lawful related information necessary to manage the service being provided.
We will disclose necessary personal information to a third party for settling a financial dispute, debt recovery, and contractual breaches as permitted by law.
Other legal requirements The business may disclose your personal data in the good faith belief that such action is necessary to:
Online Privacy
This section of our policy sets out the manner in which we handle your personal information in respect of services provided to you by us and the collection of your information gathered online. 'Online services' includes any services provided by us via the Internet (including email and web pages).
Cookies
Web sites typically use cookies. A cookie is a piece of information stored on an individual’s computer and used for customising site information to improve user experience and track user navigation. Should you be concerned about cookies, you can set your browser to refuse cookies (although this may adversely impact the functionality of the services we can provide to you) or to alert you to the fact that cookies are being used.
Email and Message Forms
We may collect personal information from you, your name, address, telephone number and email address, and any other personal information you volunteer, if you send us email or if you submit information to us using a message or feedback form. We will use this personal information to contact you to respond to your message.
Storage
If you provide any personal information to us via our online services including email or if we provide such information to you by such means, security and integrity of this information cannot be guaranteed during its transmission unless we indicated to you beforehand that a particular transaction or transmission of information will be protected by encryption.
Retention of Your Personal Data
The Company will retain your personal data only for as long as is necessary for the purposes of the services provided, until the file is closed and the account has been paid in full.
We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The business will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and in accordance with the Privacy and Personal Information Protection ACT 1998 NSW.
Privacy Policy for New England Confidential
Your privacy rights are protected by the Privacy and Personal Information Protection ACT 1998 NSW.
SCOPE
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information.
This Policy is intended to cover most personal information handled by us, but is not exhaustive. If you have any queries about our management of your personal information, you are encouraged to contact us for further information.
RESPONSIBILITY
Our Employees are all responsible for the implementation of this policy.
Definitions for the purposes of this Privacy Policy:
- Business (referred to as either “The business”, “We”, “Us” or “Our” in this Agreement) refers to New England Confidential.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website and contain the details of Your browsing history on that website, among its many uses.
- Country refers to: New South Wales, Australia
- Device means any device that can access the service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to Investigative Services in the entirety.
- Service Provider refers to third-party companies or individuals employed by the business to facilitate the service, to provide the service on behalf of the business.
- Website refers to New England Confidential, accessible from newenglandconfidential.com.au
- You means the individual / business / business representative accessing or using the Service.
Collecting your personal information
Your 'personal information' is any information about you that is capable of identifying you.
We will collect your personal information directly from you whenever possible, and will limit the personal information we collect to that which is necessary for our functions or activities.
When collecting personal information, we will endeavour to make you aware of the purposes for which the information is being collected by us, and any consequences for you if you provide false information or if you fail to provide any information that is requested by us.
Storage
We store your personal information securely, and have policies and procedures intended to ensure that your personal information is not misplaced or misused, and that unauthorised access to, or modification or disclosure of, your personal information does not occur.
Password protection for electronic documents, secure waste bins for physical document security monitoring and improvement of our practices and systems ensure the effectiveness our security policies.
We will destroy your personal information when it is no longer required by us and is permitted by law to do so.
Types of personal information we may collect
Whilst using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name, last name and other names
- Phone number
- Address, State, Suburb, Post code, City / Town
Use of Your Personal information
The business may use or disclose your personal information for the following purposes:
For which we collected it, and for related purposes we consider will be within your reasonable expectations; otherwise, we will seek your consent before using or disclosing your personal information for another purpose, unless we are required or permitted by law to do so without seeking your permission.
We hold and use this information so that we may apply in specific circumstances:
- Provide our services; manage and develop our business and operations, meet legal and regulatory requirements; and/or work with Government and non-Government departments to assist with research and the discharge of legislative functions for which we collected it.
- To understand your needs and preferences and/or determine your eligibility for services.
- To manage your account, you must verify that you are you, confirm the necessity, legitimacy, or eligibility of the service requested, and manage your registration as a user of the Service.
- To provide and maintain a commercial relationship with you to develop and manage our business operations.
- For the performance of a contract: the development, compliance, and undertaking of the contract for the services you have engaged.
- To contact You: To contact you by email, telephone calls, SMS, postal mail and in person.
Disclosure of Personal Information to Other Organisations
We will disclose your personal information as required by law or requested by a legal entity, and it is lawful to do so to government and non government entities if required for lawful searches and obtaining other lawful related information necessary to manage the service being provided.
We will disclose necessary personal information to a third party for settling a financial dispute, debt recovery, and contractual breaches as permitted by law.
Other legal requirements The business may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect against legal liability
- Under certain circumstances, the business may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Online Privacy
This section of our policy sets out the manner in which we handle your personal information in respect of services provided to you by us and the collection of your information gathered online. 'Online services' includes any services provided by us via the Internet (including email and web pages).
Cookies
Web sites typically use cookies. A cookie is a piece of information stored on an individual’s computer and used for customising site information to improve user experience and track user navigation. Should you be concerned about cookies, you can set your browser to refuse cookies (although this may adversely impact the functionality of the services we can provide to you) or to alert you to the fact that cookies are being used.
Email and Message Forms
We may collect personal information from you, your name, address, telephone number and email address, and any other personal information you volunteer, if you send us email or if you submit information to us using a message or feedback form. We will use this personal information to contact you to respond to your message.
Storage
If you provide any personal information to us via our online services including email or if we provide such information to you by such means, security and integrity of this information cannot be guaranteed during its transmission unless we indicated to you beforehand that a particular transaction or transmission of information will be protected by encryption.
Retention of Your Personal Data
The Company will retain your personal data only for as long as is necessary for the purposes of the services provided, until the file is closed and the account has been paid in full.
We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The business will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and in accordance with the Privacy and Personal Information Protection ACT 1998 NSW.
Privacy Policy for New England Confidential