PRIVATE INVESTIGATORS
and
COMMERCIAL AGENTS
and
COMMERCIAL AGENTS
Evidence. Ethics. Expertise.
Confidential, results-focused investigation and Process Serving services across Northern New South Wales.
About Us
New England Confidential is based in Armidale, NSW, and provides trusted investigative services throughout Northern and North-Western New South Wales. Our coverage area extends to the Queensland border, west to Bourke and Broken Hill, and includes the Liverpool Plains District, parts of the Hunter Region, and Coffs Coast Region.
Why Choose Us
- Trusted Private Investigator with 15+ Years of Experience, trusted by individuals, law firms, and professionals across the region and interstate.
- Tailored investigation strategies designed for legal, personal, Insurance and court-related matters
- Committed to discretion, safety, and ethical practice
- Investigate with objectivity — no emotional bias, no unnecessary risk
Specialised Services
We handle a wide range of investigations including:
- Factual and Desktop Investigations
- Surveillance and Evidence Gathering
- Background Checks and Due Diligence
Added Professional Assurances
- Our team includes both male and female investigators
- Investigators hold current NSW Working with Children Checks (WWCC) — a valuable safeguard in sensitive child-related investigations
- One of our investigators is a registered Justice of the Peace, offering the convenience of witnessing statutory declarations and legal documents
Master license number 412596875 ABN 44 741340038
The role of a private investigator has been portrayed through film and literature in many different ways, sometimes exciting, sometimes dull, but always with a sense of mystery and intrigue. The reality of the matter probably lies somewhere between two extremes; today private investigators are possibly utilised far more than you may imagine, as the scope of services that are available is extensive.
New England Confidential, based in Armidale, provide a full range of private investigator and surveillance services across Northern and Northwestern New South Wales with private individuals, businesses and legal professionals amongst their clients. Simply described, the role of a private investigator is to gather evidence relating to a case or situation, report the information to concerned parties and where appropriate make an analysis of the information. Much of the gathering of information is done by researching public and online records but is often accompanied by fact finding ‘in the field’ – surveillance of an individual perhaps to ascertain their movements at a given time, collecting statements from witnesses and conducting interviews with concerned parties also makes up a significant part of our work.
Discretion and maintaining professional standards of integrity and objectivity are non-negotiable qualities required by private investigators, and here at New England Confidential our 15 years of operating successfully are testament to our commitment to these values. We are of course fully licensed, have male and female investigators – all of whom hold current NSW WWCC (Working with Children Check) and amongst our ranks of investigators, have a registered Justice of the Peace.
You may never require the services of a private investigator but when you do need an ethical private investigator in Armidale, Coffs Harbour, Tamworth, Inverell, Coonabarabran, Port Macquarie, Hunter Region to Moree, New England Confidential are at your service. From process serving (the serving of legal documents) to tracking down debtors and locating missing persons to investigating matters of fraud – often connected to insurance claims and investigating bullying and harassment in the workplace our experienced and highly professional team can deliver the results that you demand. We are a highly respected organisation that has earned the trust of our many clients, not just in our own region of NSW but across the state boundaries. Our adherence to uncompromising ethical standards – unlike those sometimes portrayed in Hollywood, guarantees that we will serve you with respect and integrity at all times, we are extremely well versed in operating amongst sensitive and emotional environments.
We also provide complete surveillance services, and whether you require surveillance on your partner who you suspect of infidelity – or for the purpose of an insurance investigation, at New England Confidential we provide the foremost surveillance in Coffs Harbour, Port Macquarie, Liverpool and Western Plains, Tamworth and Grafton.
When you need to collect evidence whether covertly as may be the case in matters such as theft by employees or more openly such as when conducting background checks for new employees or business partners – or even a new romantic attachment, New England Confidential will provide a service that will never let you down.